Using the Communications Module (with video)

Creating an email to send out once in the E-Comm module - **Updates are below the video training**
You will first click on Create E-mail
You will enter your subject, the information you are wanting to send out and then click Save Email.
You will then click on Send - this will take you to the page where you can decide who you want to send this to. You also have the option to send as a text message, e-mail, or both.

**NOTE: If you would like text message users to receive this e-mail, you need to make sure the e-mail is only composed of plain text (meaning no images, links ect.) and that it does not exceed 160 characters. To be sure it's plain text, click the "Source" button in the content window to make sure the text is only comprised of text (no HTML tags). See the video below for an example. 

We now provide the ability to import an existing list. On the right under the Comm Options, you will now see an Import Contact List option. Click on this, and you will see the Bulk IMport Communication Excel Template. Download the template, fill out the required fields (Note: If not cell number is provided, the carrier is not required) and then upload this into the system. Please see the instructions on where to find the proper Numbers.

Feedback and Knowledge Base